Details
When to use
Use this shortcut after customer calls, support conversations, or sales meetings to ensure no concerns slip through the cracks.
What you'll get
- Comprehensive list of all concerns raised
- Severity assessment for prioritization
- Root cause analysis
- Gap analysis of unaddressed concerns
- Recommended follow-up actions
Example questions to ask
- "What concerns did the customer raise?"
- "Were there any unaddressed objections?"
- "What should we follow up on?"