Lightning Logo

Premises-Hybrid Architecture

Best of both worlds. Keep sensitive data on-premises while leveraging cloud flexibility.

STT and database stay on-premises while LLM workloads run in controlled environments. Sensitive voice recordings and transcripts stay in-house, but heavy AI processing can be flexibly managed. Perfect for hospitals, call centers, and retail banks.

Scroll down to learn more

Scroll down

Balanced Security and Flexibility

Smart data classification keeps recordings and transcripts on-premises while allowing summaries and structuring to be processed in controlled cloud environments. Works well where recordings are regulated data but processing can be pushed to audited systems.

Selective Data Protection

Voice recordings and transcripts stay on your infrastructure while AI processing can leverage controlled cloud or private cluster resources.

  • Sensitive data stays local
  • Non-critical workloads in cloud
  • Configurable data classification

Regulatory Compliance

Meet HIPAA, PCI-DSS, and other regulatory requirements while maintaining operational efficiency.

  • HIPAA compliant workflows
  • PCI-DSS data handling
  • Audit-ready compliance trails

Operational Efficiency

Leverage cloud scalability for non-sensitive operations while keeping critical data secure.

  • Cloud-scale AI processing
  • Reduced infrastructure costs
  • Faster feature deployment

Perfect for Regulated Industries

Premises-hybrid deployment serves organizations that need strong compliance while maintaining operational agility.

Healthcare Systems

Hospitals and healthcare networks requiring HIPAA compliance for patient data.

Retail Banking

Community banks and credit unions with PCI-DSS and financial compliance needs.

Call Centers

Customer service operations with strict audit trails and data protection requirements.

Insurance Companies

Insurance providers handling sensitive customer data with regulatory oversight.

How It Works

Recordings considered "regulated data" stay on-premises, but AI processing for summaries and analysis can be pushed to private VPC or audited cloud environments for better scalability.

On-Premises Components

  • Sensitive Data Processing: PHI, PII, and confidential information
  • Compliance Workflows: Audit logs and regulatory reporting
  • Identity Management: SSO and access control systems
  • Secure Storage: Encrypted databases and file systems

Cloud Components

  • AI Processing: Advanced language models for analysis
  • Collaboration Tools: Sharing and teamwork features
  • Analytics & Insights: Aggregated reporting and trends
  • Integration Services: Third-party app connections

Strong Compliance, Lighter Management

Get the compliance benefits of on-premises deployment without the full infrastructure burden.

Compliance Advantages

  • Sensitive data never leaves your premises
  • Automated compliance workflows
  • Complete audit trails and logging
  • Role-based access controls

Operational Benefits

  • Reduced infrastructure overhead
  • Faster feature updates and deployments
  • Scalable cloud AI capabilities
  • Enhanced collaboration features

Related Compliance-Focused Options

Explore similar architectures that balance compliance with operational needs.

All-prem

For complete control. All components run on your infrastructure with no external dependencies.

Edge-hybrid

For distributed operations. STT runs on-premises to keep voice recordings local while transcripts leverage cloud AI.

Edge-only

For maximum creative IP protection. All processing happens locally on your device with zero external connections.

Ready for Balanced Security?

See how premises-hybrid architecture can meet your compliance requirements while maintaining operational efficiency.